Frequently Asked Questions
Questions the counter is asked most often, about the stock and about ordering. If yours is not here, write to us.
About what we sell
Will these blades fit my multitool?
The blades we stock use the universal quick-release interface and fit the common cordless multitools, including Fein, Bosch, Makita, DeWalt, Milwaukee and Porter Cable. The compatible fittings are listed on each product page.
What is the difference between the blade types?
Bi-metal and titanium-coated blades handle wood with embedded nails. High-carbon blades cut clean timber more cheaply but dull quickly on metal. Carbide blades are for hardened metal and repeated nail cutting.
Are the driver bits impact rated?
The sets described as impact ready are built for impact drivers. Bits not described that way are intended for hand and drill-driver use only.
How is shipping charged?
A flat $6.50 across the United States, waived once your order reaches $45.
Can I collect instead?
Yes. Counter collection in Woodside is available during our opening hours, Mon–Thu: 8:00 AM–3:30 PM | Fri: 8:00 AM–3:00 PM | Sat–Sun: Closed. Call ((718) 672-1300 before travelling if you want stock held.
Ordering, delivery and returns
Do you ship outside the United States?
No. We deliver to United States street addresses only, and we cannot ship to freight forwarders.
How do I track my order?
Tracking is emailed when the label is created. You can also enter your order number on our Track Order page.
How can I pay?
Checkout accepts Cash on delivery. The Payment Policy explains how and when payment is taken.
Can I cancel after ordering?
Yes, at no cost, any time before the parcel is handed to the carrier. See the Cancellation Policy.
Do you have a physical shop?
Yes — 61-10 34th Ave, Woodside, NY 11377, United States, open Mon–Thu: 8:00 AM–3:30 PM | Fri: 8:00 AM–3:00 PM | Sat–Sun: Closed.